Job Opportunities

Service and Breakdown Engineers

REF: GW22-51

We have a new opportunity to join our team as a Service and Breakdown Engineer to deliver high quality and cost-effective heating system maintenance, compliance testing and repairs, incorporating a range of different fuel types including but not limited to domestic gas, oil, solid fuel to a range of different domestic and / or social housing properties

Working Hours: Full time, 40 hours per week + on call

Salary: between £35,000 - £39,900 dependent on experience

Location: Across East Anglia

In addition to the above we offer the following rewards and benefits:

Holiday: We offer 22 days holiday plus Bank Holidays which will increase with your length of service
Company Sick Pay & Life Insurance
Flexible Rewards: We offer discounted services and discounted retail offering through our rewards platform
Wellbeing Support: We offer an employee assistance programme, wellbeing events and much more to support you and your family
Continued Professional Development: We will continue to support you in developing your skills to support you in your role
Company Vehicle
Full Company Uniform

Key Responsibilities include:

To undertake heating engineering & plumbing duties including reactive repairs, servicing of boilers, fires and other appliances and associated works in accordance with manufacturer’s instructions, industry best practice codes and practice and legislation.
To issue notices and certificates required by the relevant regulations relating to gas safety.
To attend appointments as scheduled and instructed.
To provide information to allow records to be updated following service and testing and issue Landlord Gas Safety record using electronic or manual documentation.
To manage van stock and replenishments in an effective and efficient way and manage stock from authorised suppliers, materials required to undertake works through the approved order system.
To take part in the on-call system to provide 24/7 emergency cover across our property portfolio.

To drive company vehicles in a safe and courteous manner and to ensure that the vehicle is maintained to appropriate standards.
To take responsibility for all equipment and plant issued and ensure identified and appropriate maintenance is undertaken to appropriate standards.
To complete all relevant training and certifications as required by regulations.
To maintain regular contact with the Team Leader and colleagues to obtain instructions and resolve working problems and work in a collaborative way providing support and assistance to all involved throughout the repairs and maintenance process.
To record completed works and maintain accurate records of works carried out including required photographs, measurements, and calculations.
To Work to operational procedures, safe working practices and H&S procedures including but not limited to reporting of all accidents, near miss events or potential hazards
To comply with confidentiality and information security policies at all times.

Candidate Background and Experience:

Experience as a domestic engineer dealing with repair diagnosis and maintenance / servicing of gas heating/plumbing systems
Experience of servicing and maintaining renewable technologies to include heat pumps, solar thermal systems, etc
Experience of collaborating and working as part of an effective team
Experience of working with the public, demonstrating excellent customer service.
Experience in the use of handheld devise / tablet computer

Essential Skills and Qualifications:

NVQ Level 3 / Craft Certificate in Domestic plumbing or relevant trade qualification
Gas related qualifications - Domestic: ACS, CCN1, CENWAT, CKR1, CPA1, HTR1, MET1, HWSS1, CMDDA1, WREG
Computer literate with experience of Microsoft packages and tablets
Full UK Driving Licence
Attention to detail
Ability to follow written and verbal instructions
Accuracy
Understanding of Health and Safety
Time Management
Approachable, driven, trustworthy, reliable and honest
Good interpersonal and communication skills

Desirable:

Relevant Health & Safety Qualification
Oil - OFT10-101 * OIL PRESSURE JET APPLIANCES, OFT10-105E * DOMESTIC SYSTEMS AND ENERGY EFFICIENCY, OFT10-600A * OIL TANK INSTALL
CONGLP1 * LPG QUAL - CHANGEOVER NG TO LPG, PD * LPG PERMANENT DWELLINGS, RPH * RESIDENTIAL/PARK/HOMES
HETAS 003 * DRY APPLIANCE INSTALL, HETAS 004 * WET APPLIANCE INSTALL, HETAS 006 – Chimney system install * SOLID FUEL - HETAS
BPEC

To apply and to check the Job Description, please CLICK HERE